Shipping & Refund Policy
3 DAY ACTION POLICY – CONTACT US WITHIN 3 DAYS OF RECEIVING THE ORDER
At MEZY, we prioritize customer satisfaction. If you're not satisfied due to fabric quality/damage, print quality/damage, or size issues, contact us within 3 days of receiving your order for a resolution.
Return
All orders on MEZY are printed to ship (printed on demand). Returns are accepted only for fabric, print quality issues, wrong size, or color.
Cancellations
You can cancel your order before it goes into production. Once in production, cancellations are not possible. Orders can be canceled within 24 hours of placement for a full refund.
Damaged/Quality Issues
Provide photos demonstrating the poor quality of print or damaged areas. This will expedite resolution and help improve our processes.
Refunds
Refunds will be processed promptly after resolution. The timeframe varies based on the payment method used.
Missing Information
Ensure correct shipping details to avoid return fees. Unclaimed packages can be resent at additional cost.
Shipping Policy
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Orders processed and shipped within 1-3 business days.
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Various shipping options available, with tracking provided.
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Shipping costs calculated at checkout, with free shipping for qualifying orders.
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International shipping available; rates vary.
Return and Exchange Policy
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Cancel within 24 hours for a full refund.
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Contact customer service for assistance.
Contact Us
For any queries about our policies, contact our customer service team. We're here to ensure a seamless shopping experience with MEZY.